Privacy Policy

Last updated: August 2024

About this Privacy Policy

Jobago is committed to protecting the privacy and security of our users and being transparent about how we process information about you. This Privacy Policy describes how we process your Personal Information and how you can exercise your privacy rights. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.You do not have to provide any of the below-mentioned personal data, and you have no obligation to do so, but without it, we will not be able to provide our Services, in part or in full.

About us and how to reach us

Jobago.ai is a website providing AI based career advice and outplacement services for the benefit of people around the world. Our services allow our users to upload their CV, connect their linkedin profile and interact with an AI agent about career and job search.

If you have any data or privacy requests and or inquiries, you can contact the Jobago team directly by emailing us at privacy@jobago.ai.

Children

The Services are not directed to individuals under 18.

Jobago does not knowingly collect or process personal data from individuals under the age of 18, and we do not assume or have control over the Content uploaded by You. If you are holding parental responsibility over an individual under 18 and believe your child has provided personal data to Jobago, please contact us directly.

1. Cookie Consent

What are cookies?

Jobago does not knowingly collect or process personal data from individuals under the age of 18, and we do not assume or have control over the Content uploaded by You. If you are holding parental responsibility over an individual under 18 and believe your child has provided personal data to Jobago, please contact us directly.

What cookies do we use?

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them) on our site. The cookies we may use include:

• Essential cookies: These cookies are necessary for the operation of our site and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
• Analytical/performance cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Advertising/targeting cookies: We may use cookies to help us show ads and to make recommendations for businesses and other organisations to people who may be interested in the products, services or causes they promote.
• Third-Party websites and apps: If you click on an external link on our site that leads to an affiliate or third-party website, that website may use its own cookies and tracking technologies to personalize advertisements and offers to you. Please refer to their privacy policy for more information. We are not responsible for the content or privacy practices of those websites.

How do we obtain your consent?

By logging into our app at app.jobago.ai, you consent to the use of cookies as described in this policy. If you do not consent to the use of cookies, you can disable them in your browser settings or choose not to use our app.

2. Promotional notifications consent for registered users

Jobago may contact you through the email associated with your account for Jobago promotional purposes.

3. Product feedback consent for registered users

Jobago may contact you through the email you provided for Jobago product feedback purposes.

4. Personal Information we process

The Personal Information we process depends on the context of your interactions with Jobago, your Jobago account settings, the products and features you use, your location, and applicable law. However, the Personal Information we collect broadly falls into the following categories:

Information you provide to us:

You may provide certain Personal Information to us when you log in for a Jobago account and use the Services, upload your resume / CV, consult with our customer service team, send us an email, integrate the Services with another website or service (for example, when you choose to connect your Linkedin or Google or Social media account with Jobago), or communicate with us in any other way. This information may include:

• Account log-in credentials such as your email address and password when you sign up for an account with us;
• Any information provided in the Resume / CV uploaded to Jobago;
• Troubleshooting and support data, which is data you provide, or we otherwise collect in connection with support queries we receive from you. This may include contact or authentication data, the content of your chats and other communications with us, and the product or service you are using related to your help inquiry;

Information we collect automatically:

In some (but not all) countries, including countries within the EEA, this information is considered Personal Information under applicable data protection laws. Service Usage Data may include:

• Browser or device information which is collected through your device, such as Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, internet browser type and version and version of the Services (such as the App) you are using.
• Usage data which is collected whenever you interact with our Service. This may include the dates and times you access the Services and your browsing activities (such as what portions of the Service you used). We also collect information regarding the performance of the Services and other performance data. This information allows us to improve the content and operation of the Service and facilitate research and analysis of the Service.
• Log data whereby our web servers keep log files that record data each time a device accesses those servers and the nature of each access, including originating IP-addresses and your activity in the Services (such as the date/time stamps associated with your usage, participation in Jobago activities and other actions you take (for example, which features you used).
• Cookies which allow us to collect information such as browser type and other anonymous traffic data. Please see our Cookie Notice for more information on our use of cookies.

Information we collect from other sources:

From time to time, we may also obtain information from third-party sources and combine that with information we collect through our Services. For example, we may collect information about you from advertising networks and data analytics providers. Additionally, if you create or log into your account through a social media service such as Linkedin, Facebook or Google, we may have access to certain information from that service, such as your name, and account information, in accordance with your privacy settings for that service.

5. Use of Personal Information

We may use your Personal Information which we collect for the purposes and on the legal bases identified below:

• Provide the Services: This means using your Personal Information in order to provide the Services' functionality to you, such as arranging access to an account, responding to your inquiries, and to allow you to utilize our various Service features, such as notifying you about certain actions like a change in policy. We engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
• Enable you to use certain features: We may automatically process your Personal Information, in reliance on our legitimate interests, in order to enable you to use certain features of our Services, for example search for jobs or ask questions about your career.
• Communicate with you: We may need to communicate with you about your account and provide you with customer support to perform our contract with you for the use of the Service or where we have not entered into a contract with you, in reliance on our legitimate interests in administering and supporting our Services. For example, we may ask you if you want to receive push notifications about activity in your account or on the Jobago app. We may also send you system alert messages in reliance on our legitimate interests in administering the Services and providing certain features. For example, we may inform you about temporary or permanent changes to our Service, such as planned outages, security or compliance notifications, information about new features, version updates, releases, abuse warnings, and changes to this Privacy Policy.
• Comply with legal obligations: We may use your Personal Information in order to comply with requests by public authorities, court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms. This includes Personal Information necessary to provide information to representatives and advisors, including attorneys and accountants, to help us comply with legal, accounting, or security requirements in reliance on our legitimate interests, and Personal Information necessary to prosecute and defend a court, arbitration, or similar legal proceeding.
• Optimization and personalization of the Service: Personal Information may be used to provide you with suggestions and provide you with tailored features within our Services that optimize and personalize your experience.
• Data analytics: Your Personal Information may be used to perform data analytics in reliance on our legitimate business interests in improving and enhancing our products and services for our Users. For example, we use analytics data to enable product recommendation, audience segmentation, and predicted demographics features for our Users. For example, Google Analytics to help us understand the use of our Services, such as what pages are being accessed. We also use a specific part of Google Analytics called Demographics and Interest Reporting to better understand our users.
• Marketing: We may use your Personal Information to serve you marketing information, product recommendations and non-transactional communications (such as email or push notifications) about us, in accordance with your marketing preferences and this Privacy Policy.
• Aggregated and anonymized data: User’s Personal Information may be used to combine and anonymize data about our Users and our User’s use of the Service in order to create aggregate, anonymized statistics which we may use to provide certain features within the Service and for promoting and improving the Service in reliance on our legitimate interests.
• We may sell Personal Information and we may share Personal Information with third parties for marketing purposes. This practice allows us to offer you our services at an affordable cost.
• Social Sharing Features: The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies and your privacy settings of the services that provide these features.

Service providers

We may share Personal Information with our trusted service providers who perform services on our behalf (e.g. web hosting, technical support, processing of payment, analytics services and content provision), but strictly for the purpose of carrying out work on our behalf as described in this Privacy Policy. For example, companies we’ve hired to help us provide and support our Service or assist in protecting and securing our systems and services and other business-related functions.

A potential buyer (and its agents and advisors) in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

6. Your Data Protection Rights

Know your rights

(and its agents and advisors) in the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

• To access; correct; update; port; delete; restrict; or object to our processing of your Personal Information.
• You may have the right to lodge a complaint with your applicable data protection authority regarding our collection and use of your Personal Information. Please contact your local data protection authority for more information. Contact details for data protection authorities within the EEA and UK are available here.
• If Personal Information is collected or processed on the basis of consent, or if you have, for example, consented to receiving marketing emails from Jobago, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

Please note that the above rights may be subject to exceptions and limitations. We cannot, for example, provide Personal Information if it would violate our duty of confidentiality or if we have a legal obligation to retain such data. Jobago will respond to your request to exercise your data protection rights consistent with applicable law.

Exercise your rights

To exercise your rights pursuant to applicable data protection law, you may contact us on privacy@jobago.ai. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request.

Our Security

Jobago takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

International Transfers

Jobago takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Retention of Personal Information

We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Residents of the European Economic Area

If you are a resident of the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”), you have certain rights and protections under the law regarding the processing of your personal data, as described in this section.

Legal Basis for Processing

When we process your personal data, we will only do so in the following situations: (1) We need to use your personal data to perform our responsibilities under our contract with you (e.g., providing the Jobago services you have requested). (2) We have a legitimate interest in processing your personal data. For example, we may process your personal data to communicate with you about changes to our Services, and to provide, secure, and improve our Services. (3) We have your consent to process your personal data. We are required by law to process your personal data.

Data Subject Requests

If you are a resident of the EEA, Switzerland, or the UK, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. To exercise these rights, you may contact us as indicated below.

Data Retention

If you are a resident of the EEA, Switzerland, or the UK, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. To exercise these rights, you may contact us as indicated below.

Questions or Complaints

If you are a resident of the EEA, Switzerland, or the UK and have a concern about our processing of personal data please contact us as indicated below. If we are not able to address your concerns, you have the right to lodge a complaint with the data privacy authority where you reside.

11. Consumer Privacy for California Users

The California Consumer Privacy Act or “CCPA” affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

California Consumer Privacy Act

In the preceding 12 months, we have collected the following categories of personal information as defined under Cal. Civ. Code § 1798.140(o): Identifiers (if you create an account with us), Internet or other Electronic Network Activity Information, and Geolocation Data. For details about the precise data points we collect and the categories of sources of such collection, please see the Collection of Information section above. We collect personal information for the business and commercial purposes described in the Use of Information section above.

We do not knowingly sell personal information about consumers under the age of 16.

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request deletion of your personal information, (3) opt out of any “sales” of your personal information that may be occurring, and (4) not be discriminated against for exercising these rights. You may make these requests by emailing us at privacy@quizmyday.com. We will verify your request. Note that, if you do not have a Jobago account, we may not have enough information about you to verify your Right to Know and Right to Delete requests.

We will not discriminate against you if you exercise your rights under the CCPA.

If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us at privacy@jobago.ai.

12. Your Choices

Account Information

You may request to update, correct or delete information about you at any time by emailing us at privacy@jobago.ai. Certain information may also be updated through your online account. If you wish to delete or deactivate your account, please email us at privacy@jobago.ai, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

If you have any questions about this Privacy Policy, please contact us at: privacy@jobago.ai.